Support
Need a hand with Chess Puzzles: Tactics Trainer? Most questions are answered below. If not, email me directly — I read every message.
Contact
Email: stovmasian.master@gmail.com
I usually reply within a couple of days (and always within 30).
Frequently asked questions
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID, so you manage them in iOS Settings → tap your name → Subscriptions, where you can change or cancel any time. Note that deleting the app does not cancel a subscription.
How do I restore a purchase on a new device?
Open the app, go to the Premium/Settings screen, and tap “Restore Purchases.” Purchases are tied to your Apple ID, so anything you bought will come back on any device signed in with the same account.
Can I get a refund?
All payments are processed by Apple, so refunds are handled by Apple too — we can’t issue them directly. Request one at reportaproblem.apple.com using the Apple ID you purchased with.
I found a wrong puzzle or a bug — how do I report it?
Email us at stovmasian.master@gmail.com with a short description and, if you can, a screenshot or the puzzle ID. Bug reports genuinely help — a lot of improvements come straight from them.
How do I request that my data be deleted?
Email stovmasian.master@gmail.com from the request and we’ll handle it. See the Privacy Policy for what we store and how data requests work.
See also our Privacy Policy · Terms of Service